Terms of Service

1. Introduction

These Terms of Service govern the use of wheatden.com and purchases made from WHEATDEN, LLC. By accessing the website, creating an account, placing an order, or using any service made available through the website, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Eligibility to Use the Website

You must have the legal capacity to enter into a binding agreement in your jurisdiction to place an order through this website. If you use the website on behalf of a business or another organization, you represent that you have authority to act on its behalf.

3. Website Information

We make reasonable efforts to keep product information, descriptions, images, availability, pricing, and other website content accurate and current. Minor differences in appearance, display settings, packaging, dimensions, or presentation may occur where they do not materially change the nature of the item.

We may correct typographical, pricing, technical, or content errors when identified.

4. Product Availability

Products and availability may change without prior notice. Adding an item to a cart does not reserve inventory or guarantee that the item will remain available until checkout is successfully completed.

If an ordered item becomes unavailable after an order has been placed, we may contact the customer to arrange an appropriate solution, including cancellation and refund where necessary.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase from WHEATDEN, LLC. An automated order acknowledgement does not necessarily mean that an order has been finally accepted.

We may review an order before acceptance for payment authorization, availability, address verification, fraud prevention, or other legitimate operational reasons. We may decline or cancel an order where reasonably necessary and will process any applicable refund for amounts already collected.

6. Pricing and Charges

Prices displayed on wheatden.com apply at the time an order is submitted unless an obvious pricing or technical error has occurred.

The final amount payable, including applicable shipping charges or other disclosed charges, will be presented during checkout before the customer confirms the transaction.

7. Payment

Customers must provide valid payment information and have authorization to use the selected payment method. Payments are processed using the payment options made available during checkout through our supported payment providers.

Information concerning accepted payment methods, transaction currency, payment security, failed transactions, disputes, and refund processing is provided in our Payment Policy.

8. Payment Verification and Fraud Prevention

Orders may be subject to payment authorization, identity or transaction verification, automated risk screening, and fraud-prevention checks by WHEATDEN, LLC or an authorized payment provider.

We reserve the right to delay, reject, or cancel a transaction where payment cannot be verified, authorization fails, or there are reasonable indications of unauthorized or fraudulent activity.

9. Shipping and Delivery

We provide shipping to supported destinations worldwide. Processing periods, shipping charges, estimated delivery times, free-shipping eligibility, tracking procedures, international delivery considerations, and procedures for shipping-related problems are governed by our Shipping Policy.

Delivery estimates are not guaranteed dates and may be affected by circumstances outside our reasonable control.

10. Delivery Information

Customers are responsible for providing complete and accurate delivery information when submitting an order. If an address error is identified, customers should contact us at help@wheatden.com as soon as possible.

Changes cannot always be made after an order has entered fulfillment or carrier processing.

11. Returns and Refunds

Eligible purchases may be returned subject to the applicable return period, condition requirements, return authorization procedures, and return-shipping responsibilities.

Detailed information concerning return eligibility, the 30-day return period, damaged or incorrect items, return costs, inspection, and refunds is available in our Return & Refund Policy.

12. Refund Processing

Approved refunds are returned through the original payment method in accordance with our applicable refund procedures. The time required for funds to appear may also depend on the customer's bank, card issuer, or payment provider.

For complete refund conditions and processing information, please refer to our Return & Refund Policy and Payment Policy.

13. Privacy and Personal Information

Personal information collected through wheatden.com is handled in accordance with our privacy and data-protection practices.

Information regarding the collection, use, sharing, protection, retention, payment-related data, HTTPS and SSL/TLS security measures, GDPR rights, and privacy requests is explained in our Privacy Policy.

14. Account and Website Security

Customers are responsible for maintaining the confidentiality of account credentials and for activities conducted through their account where applicable.

Users must not attempt to gain unauthorized access to the website, interfere with security features, introduce malicious software, disrupt website operations, misuse another person's account, or engage in activities intended to compromise the website or its services.

15. Acceptable Use

The website may only be used for lawful purposes. Users must not use wheatden.com for fraudulent transactions, unlawful activities, unauthorized data collection, impersonation, abusive communications, infringement of third-party rights, or activities that could damage or interfere with the website.

We may restrict access where reasonably necessary to protect customers, the website, payment systems, or our legitimate business interests.

16. Intellectual Property

Unless otherwise stated, website layouts, written content, graphics, logos, design elements, photographs, and other original materials displayed on wheatden.com are owned by, licensed to, or lawfully used by WHEATDEN, LLC.

Website content may not be copied, reproduced, distributed, commercially exploited, or used in a manner that infringes applicable intellectual property rights without appropriate authorization.

17. Limitation of Liability

To the maximum extent permitted by applicable law, WHEATDEN, LLC will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability, consumer rights, warranties, remedies, or other protections that cannot legally be excluded or limited under applicable law.

18. Governing Law and Court Jurisdiction

These Terms of Service and transactions conducted through wheatden.com are governed by the laws applicable in the country and jurisdiction in which WHEATDEN, LLC is located, as identified by our business address at 100 S Broad St, Ste 1430, Philadelphia, PA 19110, US, together with any mandatory consumer protection laws that apply to the customer.

Where the laws of the United States apply, applicable federal law and the laws of the state in which 100 S Broad St, Ste 1430, Philadelphia, PA 19110, US is located will govern these Terms, without giving effect to conflict-of-law principles where such exclusion is legally permitted.

Any dispute, claim, or legal proceeding that cannot be resolved directly between the parties shall, to the extent permitted by applicable law, be submitted to the competent courts having jurisdiction over the location of 100 S Broad St, Ste 1430, Philadelphia, PA 19110, US. The parties agree that formal legal disputes will be determined through the applicable court process rather than by unilateral determination by either party. Mandatory rights concerning consumer jurisdiction remain unaffected where applicable law provides otherwise.

19. Changes, Severability and Contact

We may update these Terms of Service when reasonably necessary to reflect changes to our website, services, policies, legal requirements, or business practices. The version published on wheatden.com will apply from its stated effective date.

If any provision of these Terms is determined by a competent court to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Questions concerning these Terms of Service, an order, or a dispute may be sent to help@wheatden.com or submitted through our Contact Us page.